Terms and Conditions

Promoosh is a marketing analytics and automation platform for online businesses. It connects to systems you already use — such as your e-commerce store, advertising accounts and, optionally, your accounting system — to analyse performance, produce recommendations, and, where you explicitly approve them, carry out a limited set of marketing actions on your behalf.

The service is provided on an ongoing subscription basis. We may add, change or remove features over time to improve the product; where a change materially reduces core functionality you rely on, we will make reasonable efforts to notify you in advance.

You must provide accurate account information and keep it up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must have the authority to connect any store, advertising account or other system you link to Promoosh, and to authorise us to process data from it on your behalf.

Promoosh does not make changes to your live advertising accounts or publish content externally without your explicit approval, except for a narrow set of low-risk actions you have separately opted into (such as auto-publishing content you have already generated to a channel you have already selected). Every other action that changes an external system is queued for your review and only carried out once you approve it.

You remain responsible for reviewing recommendations before approving them. Recommendations are decision support, not a guarantee of any particular commercial outcome.

Paid plans are billed in advance on a recurring basis. For merchants who install Promoosh through the Shopify App Store, billing is handled through Shopify's billing system, and the charges appear on your Shopify invoice. You can change or cancel your plan as described in the app; cancellation stops future charges but does not refund the current period unless required by law.

You agree not to misuse the service, including by attempting to gain unauthorised access, interfering with its operation, using it to violate the rights of others, or using it in breach of the terms of any connected platform (for example, an advertising network's or e-commerce platform's own policies).

We retain all rights in the Promoosh software and platform. You retain all rights in your own data and in the content produced for you. You grant us the limited rights needed to operate the service for you, as described in our Privacy Policy.

The service is provided on an "as is" and "as available" basis. We do not warrant that it will be uninterrupted or error-free, or that any recommendation will produce a specific result. To the maximum extent permitted by law, our aggregate liability arising out of or relating to the service is limited to the amount you paid for it in the twelve months preceding the event giving rise to the claim.

You may stop using the service and disconnect your accounts at any time. We may suspend or terminate access if you materially breach these terms or if required to protect the service or other users. On termination, the data-handling described in our Privacy Policy applies.

We may update these terms from time to time. If we make a material change, we will take reasonable steps to notify you. Continued use of the service after an update means you accept the revised terms.

The service is operated by Eurocar AS (930302791), Røykenveien 338A, 1389 Heggedal. Questions about these terms can be sent to support@promoosh.com.